Landlord Entry

We provide at least 24 hours’ notice for repairs, and entry occurs between 7:30 a.m.–8:00 p.m. (emergencies excepted).

Rent Nonpayment

Florida requires a 3‑day notice (excluding weekends and court‑observed legal holidays) before filing for eviction for nonpayment.

Security Deposits

If no claim is made, deposits are returned within 15 days after move‑out. If a claim is made, we’ll mail notice within 30 days; you have 15 days to object.

Fair Housing

We follow the Fair Housing Act. Assistance animals (including emotional support animals) are evaluated per HUD guidance and are not subject to pet fees.

Electric — Florida Power & Light (FPL)

Start/stop or transfer electric service online.

Manage electric service →

Water & Sewer — City of West Palm Beach / PBCWUD

Service provider depends on your address. City addresses use West Palm Beach Public Utilities; unincorporated areas use Palm Beach County Water Utilities.

City of WPB Utilities → PBC Water Utilities (Open/Move Service) →

Trash, Bulk & Yard Waste

Within the City, see sanitation schedules; in unincorporated areas, SWA handles collection. During storms, follow debris guidance and do not place materials out once watches/warnings are issued.

City of WPB Sanitation → SWA Hurricane Info →

Hurricane Season Readiness

• Trim trees well before a storm threatens (SWA’s weekly limit applies; do not place debris at the curb when watches/warnings are issued).
• Secure outdoor items and clear balconies/patios; follow building rules for shutters.
• Keep emergency contacts handy; consider signing up for PBC Alert weather and utility notices.

Public Housing Authorities (PHAs) in Palm Beach County

• Palm Beach County Housing Authority (PBCHA) — agency & programs
• PBCHA — Housing Choice Voucher (Section 8)
• West Palm Beach Housing Authority (WPBHA) — agency home
• WPBHA — Housing Choice Voucher (Section 8)
• Delray Beach Housing Authority (DBHA) — agency home
• Boca Raton Housing Authority (BRHA) — agency home
• BRHA — Housing Choice Voucher (Section 8)
• Riviera Beach Housing Authority (RBHA) — programs & info
• Pahokee Housing Authority — agency & programs

Palm Beach County Programs & Directories

• Dept. of Housing & Economic Development (HED) — Home
• HED — Mortgage & Housing Investments (down payment, foreclosure help)
• HED — Workforce Housing Program
• County Directory — Public Housing Authorities
• Homeless & Housing Alliance (HHA) — Continuum of Care
• 211 Palm Beach/Treasure Coast — Housing & Utilities Help
• Palm Beach County Housing Finance Authority — Homebuyer Assistance

Statewide Florida Resources

• Florida Housing Finance Corporation — Renters
• FHFC — Programs (SHIP, SAIL, LIHTC, Multifamily)
• FloridaHousingSearch.org — Affordable Rental Locator
• Florida 211 — Statewide Helpline
• Florida Commission on Human Relations — Fair Housing

Federal & HUD Resources

• HUD — Florida (local offices & programs)
• HUD Resource Locator (PHA, affordable properties, HUD offices)
• Report Housing Discrimination — HUD FHEO
• HUD — Continuum of Care (CoC) Program Overview

Veteran Housing & Support (Palm Beach & Federal)

• VA West Palm Beach — Homeless Veteran Care
• Thomas H. Corey VA Medical Center (Address & Hours)
• HUD-VASH Program (HUD + VA)
• National Call Center for Homeless Veterans — 1-877-4AID-VET

Fair Housing (Local Enforcement/Support)

• Palm Beach County Office of Equal Opportunity — Fair Housing
• Fair Housing Center of the Greater Palm Beaches

Community Organizations & Additional Help

• Homeless Coalition of Palm Beach County
• Urban League of Palm Beach County — Housing & Economic Empowerment
• 211 Palm Beach/Treasure Coast — Get Help

Note: Links above point to official county, city, state, or federal websites where available. Program availability and waitlist status change frequently—always check each site’s notices before applying. This page is for information only and not legal advice.